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Customer Feedback Access
First Name
Last Name
Email Address
Phone Number
Zip Code
💚 Question 1 – Love Most About Strive
🔁 Q2. Do you visit Strive primarily for:
Pick up meals for the week (grab-and-go)
Pick up desserts (grab-and-go)
Sit down and enjoy a meal
Brunch
Combination of the above
Other:
If other, please share.
📆 Q3. How often do you visit Strive for grab-and-go meals?
A few times a week
Weekly
1–2 times a month
A few times a year
When I’m in the area
First time
😊 Q4. How would you rate our overall service?
Excellent
Good
Okay
Needs Improvement
🕒 Q5. How would you rate our speed of service?
Excellent
Good
Okay
Needs Improvement
📝 Q6. Any notes on service speed or how your visit felt?
🍽️ Q7. How satisfied are you with our current grab-and-go options?
Very satisfied
Satisfied
Neutral
Unsatisfied
🥗 Q8. Do you buy Strive Products at? (Check all that apply)
Farmer’s Markets
One of our Grocery Store Partners
Fresh Harvest
A Delivery Service
In Store
Other
If other, please share.
📉 Q9. Do you buy less Strive than you used to? If so, why? (Check all that apply)
Price
Overall Economy
Product Availability
Product Consistency
Time to Location
No Good Known Delivery App Option
Other
If other, please share.
🥬 Q10. Are there items you'd love to see more or less of? (Check all that apply)
More soy-free
More sugar-free
More oil-free
More rotating specials
100% Organic options
Nutrition info on each item
Other
If other, please share.
🧺 Q11. If we offered a fast-casual, build-your-own counter experience — where you could customize options like tacos, wraps, bowls, salads, pizzas, or avocado toast made fresh in front of you — how appealing would that be to you?
Extremely appealing — I’d come by more often
Somewhat appealing — I’d be curious to try it
Neutral — wouldn’t change how often I visit
Not appealing — I prefer things as they are
Other
If other, please share.
🍽️ Q12. If made-to-order items were available, which categories would interest you most? (Check all that apply)
Brunch
Breakfast Items
Entrees
Pizza
Salads + Bowls
Savory Sides
Soups
Other
If other, please share.
⏳ Q13. Does time ever keep you from visiting or ordering from Strive? (Check all that apply)
I don’t always have time to wait
I wish ordering was faster or more visual
I don’t use online ordering because it’s pre-order only
I’d use the App to order if delivery was fast and reliable
Strive’s hours conflict with my schedule
I’d visit more if core menu items were always available and fast
Didn’t know about delivery or pre-order
No – timing isn’t an issue
🕰️ Q14. Do our current hours (9:30 AM–6:30 PM weekdays, 9:30 AM–5:30 PM weekends) make it hard to visit?
Yes
Sometimes
No
🌅 Q15. Would extended hours (7 AM–8 PM) increase how often you visit?
Yes
Maybe
No
🚚 Q16. Would guaranteed 1-hour delivery for online orders increase how often you order?
Yes
Maybe
No
🛍️ Q17. Would a core daily menu of our Favorites (fast-casual format made fresh daily + always available + plated and prepared for you) be appealing to you?
Yes
Maybe
No
📱 Q18. Have you used our app?
Yes
No
Didn’t know you had one
If yes – what did you think? If no – what’s held you back?
💡 Q19. What would make you visit or order more often? (Check all that apply)
Fast casual-style format plated and prepared for you
Always-stocked core favorites to grab-n-go in the cooler
App ordering + delivery
Order ahead + skip the line
Weekly specials via app
Other
If other, please share.
🥘 Q20. Would you be interested in a weekly Meal Prep service (ready-to-eat or reheat meals, picked up in bulk)?
Yes
Maybe
No
📢 Q21. How much do our social media posts influence your purchases or visits?
A lot – I check them often
Sometimes – They’re helpful
Rarely – Doesn’t really affect me
Not at all
📷 Q22. What would you like to see more of on social media? (Check all that apply)
Food / menu photos
Ingredient & health info
Behind-the-scenes / kitchen life
Specials + announcements
Personal updates from the team
Less food / more lifestyle
Recipe videos
Other
If other, please share.
🔎 Q23. How did you first hear about Strive?
Social media
Google search
Yelp
Word of mouth
Farmers Market
Grocery vendor
Pop-up
Other
If other, please share.
❤️ Q24. Why do you choose Strive over other food options?
🧘 Q25. Which best describes you?
Vegan
Vegetarian
Flexitarian
Gluten-free
Just love Strive
💬 Q26. Anything else you'd like to share with us?
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